Housing Improvement Using Quality Function Development In Melaka Resident Area:A Case Study

Salim, Mohd Azli and Wan Mohamad, Wan Mohd Farid and Maksom, Zulisman and Kamat, Seri Rahayu and Sukarma, Lukman and Putra, Azma and Abdullah, Mohd Azman (2014) Housing Improvement Using Quality Function Development In Melaka Resident Area:A Case Study. Advanced Review On Scientific Research, 4. p. 13. ISSN 2289-7887

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Abstract

This paper presents the housing improvement proposition in the Melaka resident area.Quality Function Deployment is used as a method to analyze customer behavior regarding customer requirement,satisfaction and comparison among the developers.By using this method,the main requirement by the buyer for their bungalow is their need of sufficient space to place their appliances in the house.At the end of the study,the details of buyer requirements are plotted into House of Quality,where it is believed to improve the quality of future bungalow house development in Melaka.

Item Type: Article
Uncontrolled Keywords: Housing, Quality function development, QFD, Customer satisfaction
Subjects: Q Science > Q Science (General)
Divisions: Faculty of Mechanical Engineering
Depositing User: Mohd. Nazir Taib
Date Deposited: 05 Dec 2018 03:55
Last Modified: 12 Jul 2021 20:55
URI: http://eprints.utem.edu.my/id/eprint/21017
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