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Implementing The Quality Improvement Initiatives To Enhance The Performance Of employees : The Case Of BI Technologies Sdn Bhd

Nor Asmida, Husin (2013) Implementing The Quality Improvement Initiatives To Enhance The Performance Of employees : The Case Of BI Technologies Sdn Bhd. Project Report. UTeM, Melaka. (Submitted)

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Abstract

Today the quality will play important role in organisation and any industry. Whatever the industry they belongs. It gives them the opportunities to charge more of a certain product that is with quality. Quality helps to examine all processes to remove non productive and waste (Oxbridge Writers, 2012). For the organisation, quality is important to achieve the productivity and quality in production output. It is not only for product but the management itself need to be productive and professional during working. In an increasingly competitive market, companies have the need to seek and implement the best quality program to get better a good performance for their employee. Recently, several quality improvement methodologies has emerged in literature have implement a few quality program in that company. This study aim to assess to what are the types of quality program that implemented by companies which enhance the employees’ performance. A questionnaire was developed to investigate what the quality program that lead to high employees’ performance and the result, will provide a recommendation for positive improvement in that quality program. The questionnaire was sent to Bi Technologies companies and 86 answers were analyzed based on descriptive statistics and statistical test. The result shows evidence about the perceived importance and implementation the quality program that has been implemented by Bi Technologies Companies. The outcome of the result also contributes on which of program need to be more focusing by that company and make some improvement

Item Type: Monograph (Project Report)
Uncontrolled Keywords: Quality control, Production management, Industrial productivity
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
Divisions: Library > Projek Sarjana Muda > FPTT
Depositing User: F Haslinda Harun
Date Deposited: 11 Nov 2014 09:11
Last Modified: 11 Nov 2014 09:11
URI: http://eprints.utem.edu.my/id/eprint/12804

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