Vendor evaluation and selection

Lim, Yee Khim (2011) Vendor evaluation and selection. Masters thesis, UTeM.

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This work presents an evaluation of supplier selection processes in corporate environments using a multiple exploratory case study in one of the foundry in Malaysia and the approach in ISO 9000 standards. The corporate environments examined were a iron casting foundry or organization. This research indicates that the supplier performance measurement criteria most commonly used by these industries are environmental, quality, delivery and information. Also, depending on the corporate environment of the foundry, the importance of these performance metrics can be varying. In general, quality is important criterion in the organizations studied. But information and communication is a critical supplier's performance measure in the foundry, since the reliability of the suppliers is affected in case of information system failure in these industries. Finally, these organizations continuously review and implement effective quality systems following the rigorous ISO 9000 series of standards and most companies have developed in- house procedures for the supplier selection process.

Item Type: Thesis (Masters)
Uncontrolled Keywords: system design, decision support systems
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: Library > Tesis > FPTT
Depositing User: Salleh Mohd Nor
Date Deposited: 03 Jun 2015 08:39
Last Modified: 19 Jun 2015 06:51
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