Kano Model approach for design improvement associated with ergonomics issues in CNC machine design

Sihombing, Haeryip and Halim, Isa and Ab Rahman , Mahmood and Baharudin , Abu Bakar (2014) Kano Model approach for design improvement associated with ergonomics issues in CNC machine design. Journal of Advanced Manufacturing Technology, 8 (2). pp. 61-69. ISSN 1985-3157

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Application of Computer Numerical Control (CNC) technology in manufacturing industry has been recognized as one of the effective solutions to high productivity, efficiency, and precision. In advancement of CNC machine tool technology development; however, the ergonomic issues related to human-machine design are still less-addressed by scholars. This study was carried out to analyze a CNC machining center based on the operators’ requirements. The functional and dysfunctional questionnaire form developed based on Kano method was applied to determine the operators’ requirements related to technical specifications of the CNC machining center. Another questionnaire form equipped with a diagram of human body parts and ergonomics features was used to acquire information on the CNC machining center design. This study found that there is a significant correlation between the ergonomics problems in the feet towards facilities required for the CNC machining center – an adjustable standing platform. This study concluded that application of Kano model can contribute to operators’ satisfaction in terms of ergonomic design of CNC machining center.

Item Type: Article
Uncontrolled Keywords: CNC machine, ergonomics issues, Kano Model
Subjects: T Technology > TS Manufactures
Divisions: Faculty of Manufacturing Engineering > Department of Manufacturing Management
Depositing User: Dr. Isa Halim
Date Deposited: 23 Jul 2015 02:16
Last Modified: 23 Jul 2015 02:16
URI: http://eprints.utem.edu.my/id/eprint/14770
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