Items where Author is "A.Z., Ainul Azniza"
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Sihombing, Haeryip and M.Y., Yuhazri and S.H., Yahaya and Z.A., Myia Yuzrina and A.Z., Ainul Azniza (2012) Revisited The Importance and Performance Analysis (IPA) and Kano Model for Customer Satisfaction Measurement. Global Engineers & Technologists Review, 2 (1). pp. 22-39. ISSN 2231-9700