Items where Author is "Norfaridatul Akmaliah, Othman"
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Article
Halinda, Musa and Namirah, Ab Rahim and Fadhlur Rahim, Azmi and Abdul Samad, Shibghatullah and Norfaridatul Akmaliah, Othman (2016) Social Media Marketing And Online Small And Medium Enterprises Performance: Perspective Of Malaysian Small And Medium Enterprises. International Review Of Management And Marketing, 6 (7S). pp. 1-5. ISSN 2146-4405
Siti Hajar, Mohamad and Norfaridatul Akmaliah, Othman and Juhaini, Jabar and Izaidin, Abdul Majid (2014) Customer relationship management practices: the impact on organizational performance in SMEs of food manufacturing industry. European Journal of Business and Management . pp. 35-48. ISSN ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Norfaridatul Akmaliah, Othman and Aryani, Ahmad Latiff and Juhaini, Jabar (2012) The impact of construction supply chain on the implementation of safety management systems. Journal of Techno Social. pp. 1-9. ISSN 2229-8940 (In Press)
Book Chapter
Siti Hajar , Mohamad and Norfaridatul Akmaliah, Othman and Juhaini, Jabar (2014) The impact of customer relationship management on business performance. Chapter 9. In: JPP Book Management. McGraw-Hill, pp. 35-48. (In Press)
Conference or Workshop Item
Siti Hajar, Mohamad and Norfaridatul Akmaliah, Othman and Izaidin, Abdul Majid and Juhaini, Jabar and Mastura, Roni (2013) Customer relationship management (CRM): The impact on SMEs performance. In: 4th Social, Development and Environmental Studies International Conference 2013; Faculty of Social Science and Humanities, 19 March 2013, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia.