Items where Author is "Rusli, Norsahiat"
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Bakri, Mohammed Hariri and Ismail, Ashari and Rusli, Norsahiat and Abu Bakar, Mohammad Aqmal and Othman, Habibullah (2023) Relationship between service quality and customer satisfaction: A systematic literature review. Res Militaris, 13 (2). pp. 262-281. ISSN 2265-6294