Items where Division is "Library > Tesis > FPTT" and Year is 2009
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Number of items: 2.
Ahmad Hidayat, Ahmad Ridzuan (2009) Analyzing Servqual Dimensions In Increasing Customer Satisfaction : A Comparative Study Between Hotel And Resort In Melaka. Masters thesis, Universiti Teknikal Malaysia Melaka.
Shahrul Niza, Samsudin (2009) Electricity Breakdown Management In Malaysia : A Case Study On Tenaga Nasional Berhad. Masters thesis, Universiti Teknikal Malaysia Melaka.