Lean Manufacturing Implementation : A study On The Development Of Key Performance Indicators (KPIs) At An Aerospace Manufacturing Company

Effendi, Mohamad (2007) Lean Manufacturing Implementation : A study On The Development Of Key Performance Indicators (KPIs) At An Aerospace Manufacturing Company. Masters thesis, Coventry University.

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Abstract

The title of this study is "Lean Manufacturing Implementation: A Study on the Development of Key Performance Indicators (KPIs) at an Aerospace Manufacturing Company". The purpose of this study is to focus on the issue of the KPIs development which is linked to the goal, objective, mission and vision of CTRM Aero Composite Sdn Bhd. The KPIs are targeted to provide this company with a good performance measurement tools in supporting the success of their Lean Manufacturing journey and to be cost-competitive. The aim of all these efforts is to achieve the company's expectation of a positive gross profit around 30% of turnover and also a rise in their profit before tax around 5% of turnover. In this study, a set of KPIs measured both objectively and subjectively are developed through a comprehensive extensive literature (case study reports), internal benchmark activities and best practices benchmark in KPIs implementation process flow by visiting a non - competitor company followed by a two days workshop where company KPIs had been identified and created through brainstorming and group discussions. The other objective of this study is to learn and investigate the current communication gap at all level by using semi-structure interview and focus group discussion. A standard reporting report was also created to overcome this communications issue by having each person in each level to review and reports their standard operation to their subordinates regularly based on the decided frequency. The outcomes of KPIs implementation was tested in Strategic Development Department (SDD) and Manufacturing Operation 82 Department that have been chosen as the pilot area of the study. As· a company that has been implementing Lean Manufacturing, this study also assess the level of achievement of lean implementation efforts before and after the development of KPIs by using RAG (Red Amber Green) status to see the linkage between them. Subsequently, a new Lean House has also been constructed focusing on the new KPIs so that the lean manufacturing programme will be aligned with it. Lastly, the significance and the contributions of the study followed by limitations and the recommendations for future works were discussed in the end of this research.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Production management, Performance technology, Performance standards
Subjects: T Technology > T Technology (General)
T Technology > TS Manufactures
Divisions: Library > Tesis > FKP
Depositing User: Siti Syahirah Ab Rahim
Date Deposited: 30 Oct 2014 12:34
Last Modified: 28 May 2015 04:29
URI: http://eprints.utem.edu.my/id/eprint/13067
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