An approach to estimate the saving from negotiation based on cost- benefit anaylsis model

Sabrina, Ahmad and Noor Azilah, Draman @ Muda and Azah Kamilah, Draman @ Muda and Zahriah, Othman (2011) An approach to estimate the saving from negotiation based on cost- benefit anaylsis model. In: The 5th Malaysian Software Engineering Conference (MYSEC 2011), 13-14 December 2011, The Puteri Pacific, Johor. (Submitted)

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Abstract

This paper presents an approach to estimate the savings from implementing negotiation in requirements elicitation process. The aim of implementing negotiation is to minimize the possibility of introducing defects during the creation of requirements and to decrease later effort required to fix requirements defects. An empirical evaluation study is adopted through a role play experiment to evaluate the benefit of exercising negotiation. The net-gain and the return-oninvestment show positive value which suggest that negotiation activities worth an investment. Based on the return-oninvestment of 197 percent in average, this paper suggests that negotiation is a useful prevention activity to inhibit defects from occurring during the creation of requirements.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: empirical study, cost-benefit analysis, requirements elicitation, negotiation
Subjects: T Technology > TX Home economics
Divisions: Faculty of Information and Communication Technology > Department of Industrial Computing
Depositing User: Noor Rahman Jamiah Jalil
Date Deposited: 27 Oct 2015 04:46
Last Modified: 27 Oct 2015 04:46
URI: http://eprints.utem.edu.my/id/eprint/15092
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