An Approach to Estimate the Savings from Negotiation based on Cost-Benefit Analysis Model

Ahmad, S. and Muda, N. A. and Muda, A. K. and Othman, Z. (2011) An Approach to Estimate the Savings from Negotiation based on Cost-Benefit Analysis Model. In: The 5th Malaysian Software Engineering Conference, 13-14 December 2011, The Puteri Pacific Johor Bahru.

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Abstract

This paper presents an approach to estimate the savings from implementing negotiation in requirements elicitation process. The aim of implementing negotiation is to minimize the possibility of introducing defects during the creation of requirements and to decrease later effort required to fix requirements defects. An empirical evaluation study is adopted through a role play experiment to evaluate the benefit of exercising negotiation. The net-gain and the return-on-investment show positive value which suggest that negotiation activities worth an investment. Based on the return-on-investment of 197 percent in average, this paper suggests that negotiation is a useful prevention activity to inhibit defects from occurring during the creation of requirements.

Item Type: Conference or Workshop Item (Paper)
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: Faculty of Information and Communication Technology > Department of Software Engineeering
Depositing User: Dr. Sabrina Ahmad
Date Deposited: 15 Dec 2011 10:18
Last Modified: 28 May 2015 02:17
URI: http://eprints.utem.edu.my/id/eprint/296
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