Trust Model In Online Information Of Smart Government: A Conceptual Framework

Mohammad Thaiban, Hasan Hamdan and Kamalrudin, Massila and Al-Shami, Samer Ali Hussein and Hakimi, Halimaton Saadiah and Sidek, Safiah and Akmal, Suriati (2020) Trust Model In Online Information Of Smart Government: A Conceptual Framework. TEST Engineering And Management, 82. pp. 12483-12494. ISSN 0193-4120

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Abstract

Online information has gained significant importance in management and holds great value creation potential for public services. A pressing issue in this regard is how public organization can adapt their traditional structures and processes to the innovative field of online information to create public trust. This study aims to provide a new trust model of online information in smart government system to improve the public trust.The proposed conceptual model for evaluating publics’ acceptance to use online information constructs from Technology Acceptance Model. The proposed model will improve the service delivery of UAE government departments by enhancing the trust of public towards the online information usage.

Item Type:	Article
Uncontrolled Keywords:	Trust, Acceptance, Public organization, Online information
Divisions:	Institute of Technology Management And Entrepreneurship
Depositing User:	Sabariah Ismail
Date Deposited:	08 Jul 2021 12:37
Last Modified:	08 Jul 2021 12:37
URI:	http://eprints.utem.edu.my/id/eprint/25144
Statistic Details:	View Download Statistic

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