Customer survey analysis for design and development of golf ball retriever prototype

Ismail, Iszmir Nazmi and Azman, Nur Najwa Umirah Binti Nor and Roslin, Nursyadzatul Tasnim and Isa, M.R. and Zahari, N.M. and Abidin, S.Z. and Zuhdi, Ahmad Wafi Mahmood and Eqwan, M.R. and Mohamed, Hassan and Ramli, M.Z. and Mansor, M.H. and Syaifoelida, Fevi and Zakaria, A.A. and Zawawi, M.H. and Mohamad, Daud and Jaafar, M.F. and Kamarudin, Kamarulzaman and Hussin, Mohamed Saiful Firdaus (2023) Customer survey analysis for design and development of golf ball retriever prototype. In: Green Materials and Electronic Packaging Interconnect Technology Symposium, EPITS 2022, 14 September 2022 through 15 September 2022, Langkawi.

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Abstract

This paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of balls collected is relatively low and the operator will experience strain in their wrists while collecting the balls with the method of scooping. Hence, the methodology and results are presented according to the customer and engineering requirements. Quality Function Deployment (QFD) method by using House of Quality (HOQ) is used to align both the customers’ and engineering requirements.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Ball retriever, Customer, Design, Golf, Golf ball, HOQ, House of quality, QFD
Divisions:	Faculty Of Mechanical Technology And Engineering
Depositing User:	Anis Suraya Nordin
Date Deposited:	17 Oct 2024 08:42
Last Modified:	17 Oct 2024 08:42
URI:	http://eprints.utem.edu.my/id/eprint/28033
Statistic Details:	View Download Statistic

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