Al Blooshi, Omran Ali Hussain (2024) Stakeholder managemetn and talent management for emiratization sustainability in the United Arab Emirates private banking sector. Doctoral thesis, Universiti Teknikal Malaysia Melaka.
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Abstract
The Emiratization initiative, a key component of the UAE's workforce development strategy, has encountered ongoing challenges, particularly in the private banking sector. Despite extensive efforts, the sustainability of Emiratization remains uncertain, with existing research focusing predominantly on short-term outcomes and lacking in comprehensive integration of stakeholder and talent management strategies. This study seeks to address these gaps by examining how stakeholder communication, engagement, trust, and social cooperation influence talent management and Emiratization sustainability in the UAE’s private banking sector. Additionally, it aims to validate the Stakeholder-Talent Management-Emiratization Sustainability (STMES) Model as a framework for understanding these relationships. A mixed-methods approach was utilized, combining quantitative and qualitative data. The quantitative analysis involved a survey of 397 employees from private national and foreign banks in Dubai, analyzed using Structural Equation Modelling (SEM) to assess the effects of stakeholder management on talent management and Emiratization sustainability. Complementing this, qualitative data was gathered through semi-structured interviews with 10 key stakeholders, including Emirati employees, HR managers, and government officials involved in Emiratization initiatives. Thematic analysis was employed to interpret the qualitative data, which was then integrated with the quantitative findings through triangulation for a comprehensive understanding. Key findings reveal that stakeholder engagement, trust, and social cooperation significantly enhance talent management practices within the private banking sector (p=0.000 for each factor). These factors are crucial in creating an environment that supports the successful integration and retention of Emirati employees. Qualitative insights further emphasized the importance of trust and social cooperation in building strong organizational relationships, essential for sustaining Emiratization efforts. While stakeholder communication did not show a statistically significant direct impact on talent management (p=0.177), qualitative data underscored its role as a facilitator of trust and cooperation. The STMES Model was empirically validated (R² = 0.533 for Emiratization sustainability and R² = 0.566 for talent management), demonstrating strong explanatory power in capturing the essential relationships and mediating roles for the sustainability of Emiratization within the private banking sector. Qualitative feedback supported the model's relevance, with respondents confirming the importance of integrating stakeholder management with talent management for long-term success. This research contributes to the theoretical understanding of the intersection between stakeholder management and talent management in supporting nationalization policies, especially in culturally diverse and economically dynamic settings. Practically, it offers actionable insights for private banks in the UAE, advocating for a holistic approach to stakeholder and talent management to ensure the long-term success of Emiratization. The validated STMES Model provides a structured framework for policy development and strategic planning, applicable not only in the UAE but also in other regions pursuing similar workforce nationalization goals. Future research should explore the STMES Model's applicability across different sectors and cultural contexts and refine strategies to overcome barriers to the effective implementation of Emiratization and similar innitiatives.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | Emiratization, Workforce development, Private banking sector |
| Divisions: | Library > Tesis > IPTK |
| Depositing User: | Muhamad Hafeez Zainudin |
| Date Deposited: | 17 Mar 2025 11:57 |
| Last Modified: | 17 Mar 2025 11:57 |
| URI: | http://eprints.utem.edu.my/id/eprint/28556 |
| Statistic Details: | View Download Statistic |
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