Determinants of intention to use digital repositories among Malaysian technical universities network staff and students

Engku Mohamed Zulkefli, Tengku Ikmal Hakimi (2024) Determinants of intention to use digital repositories among Malaysian technical universities network staff and students. Masters thesis, Universiti Teknikal Malaysia Melaka.

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Abstract

Digital repositories are vital in knowledge and documentation management at various organisations. It is part of the initiatives used in green computing technology to reduce the negative impact on the environment. It built a sound infrastructure to store, manage, and reuse digital materials. Technology, including advancements in the Internet of Things (IoT), is a key tool in developing digital repositories. Notably, since the COVID-19 pandemic, demand for digital documentation has increased, especially in higher education, due to online classes, meetings, and auditing processes. Thus, digital repositories would benefit higher education institutions, contributing to a cost-saving, paperless environment and serving as readily available data, especially when executing online tasks. Despite it has benefits, practical problems such as usability concerns and lack of awareness cause fewer people to use the technology. However, studies on the acceptance of digital repositories are still scarce. Moreover, it is yet to be proven whether users in higher education institutions (HEIs) will accept this technology and effectively use it once it is implemented. Therefore, this study aims to investigate the determinants of Malaysian Technical Universities staff and students' intention to use digital repositories using the Unified Theory of Acceptance and Use of Technology (UTAUT), reflecting the Theory of Planned Behaviour (TPB) construct, i.e., attitude. This study used stratified sampling from UTeM, UTHM, UMP, and UniMAP, ensuring at least 100 samples from each institution. The academic staff sample consisted of lecturers grade 45 and above, while the non-academic staff consisted of individuals grade 29 and above. The sampling of students was conducted randomly across different academic years. By using a quantitative approach, the researcher collected a total of 199 samples. This study used partial least squares (PLS) to test the proposed hypothesis. The study's findings indicate that social influence and green attitudes positively affect the intention to use digital repositories among MTUN. However, performance expectancy, effort expectancy, and facilitating conditions were not significant. Additionally, there were differences between staff and students in multiple group analyses. Performance expectancy, facilitating condition and green attitude positively affect the intention to use digital repositories among MTUN staff. However, only a green attitude positively affects students' intention to use digital repositories. The findings of this study will contribute to the literature on the technology acceptance model based on the technology used in the context of higher education institutions. The intention to use digital repositories among MTUN is significantly influenced by performance expectancy, facilitating conditions, social influence, and green attitude, underscoring the crucial role of digital repositories in achieving sustainable development. The Sustainable Development Goals address social, economic, and environmental challenges, aiming to achieve sustainable development by 2030. The findings help to contribute to Goals 4 (Quality Education), i.e., increasing access to educational resources, and promoting lifelong learning, 12 (Responsible Consumption and Production), i.e., reducing the use of physical documents and 13 (Climate Action) reduction of environmental impact. Additionally, the findings hold significant potential to inform university decision-makers on the efficacy of investing in greener technologies and environmentally responsible strategies. Moreover, it would guide the successful implementation of digital repository platforms within higher education institutions, particularly universities. This research contributes tangibly to advancing university sustainability initiatives and digital infrastructure by providing concrete insights and actionable recommendations.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Digital repositories, Knowledge management, Higher education institutions
Divisions: Library > Tesis > FPTT
Depositing User: Muhamad Hafeez Zainudin
Date Deposited: 17 Mar 2025 12:44
Last Modified: 17 Mar 2025 12:44
URI: http://eprints.utem.edu.my/id/eprint/28612
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