Working environment and job satisfaction among teaching engineers - a case study in UTeM

Mohan, Pratish (2023) Working environment and job satisfaction among teaching engineers - a case study in UTeM. Masters thesis, Universiti Teknikal Malaysia Melaka.

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Abstract

Job satisfaction is an essential aspect of human resource management and is constantly being discussed by researchers nowadays. Among the many determinants that affect job satisfaction, the work environment affects job satisfaction the most. A proper working environment ensures a job well done, as it significantly affects the well-being of employees. Previous studies have mainly highlighted this in organizational and industrial context. Within the higher education contexts, very few studies focus on technical universities and their academic staff members. Studies on teaching engineers in the Malaysian higher education context are almost non-existant. This is a qualitative study that identifies the themes related to working environment and describe how they affect the job satisfaction of teaching engineers while also providing recommendations on improving job satisfaction in a technical university in Malaysia. This study focuses primarily on 23 teaching engineers, the academic staff members with a significant role in the faculty of engineering technology. This study provides insights into the issues and concerns faced by teaching engineers while also providing the best recommendations that can be implemented to improve job satisfaction. This study also considers the justifications and perspectives of two officers in registrars and two faculty deans. Focus group discussion on teaching engineers and semi-structured in-depth interviews on the officers in registrars and faculty deans are adopted as the primary research instrument while outlining the Constructivist Grounded Theory for data collection and analysis. The discussions and interviews are recorded, transcribed, and analyzed using thematic analysis. The findings of this study revealed seven themes of working environment that affect job satisfaction; (a) policy, (b) academic promotion, (c) salary, (d) academic benefits, (e) job scope, (f) organizational structure, and (g) workplace relationships. It is revealed that the theme of academic promotion and academic benefits most prominently affects the job satisfaction of teaching engineers. As a whole, many issues and concerns related to job satisfaction are highlighted by the teaching engineers. They have also provided many recommendations to improve their job satisfaction. The findings of this study allow for further improvement in the job satisfaction of teaching engineers and other academic staff members for the betterment of the university. The findings also ensure a better understanding of the working life of teaching engineers and human resource development in the higher education sector.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Job satisfaction, Job enrichment, Employee motivation
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce L Education > L Education (General)
Divisions:	Library > Tesis > IPTK
Depositing User:	Muhamad Hafeez Zainudin
Date Deposited:	03 Dec 2025 06:43
Last Modified:	03 Dec 2025 06:43
URI:	http://eprints.utem.edu.my/id/eprint/29055
Statistic Details:	View Download Statistic

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