Exploring the adoption of IoT in Malaysian SMEs: Drivers, barriers, and strategic insights

Md Saat, Mohd Shakir and Md Saad, Mohd Shamsuri and Wong, Yan Chiew and Othman, A.F and Othman, Mohd Azlishah and Zaini, Z.H. and Othman, M. F. I. and Salakin, Z. (2024) Exploring the adoption of IoT in Malaysian SMEs: Drivers, barriers, and strategic insights. In: 2024 International Conference on TVET Excellence & Development (ICTeD), 16 December 2024 through 17 December 2024, Melaka, Malaysia.

Text Exploring the Adoption of IoT in Malaysian SMEs_ Drivers, Barriers, and Strategic Insights.pdf Restricted to Registered users only Download (556kB)

Abstract

This research explores the adoption of Internet of Things (IoT) technologies across organizations of varying sizes and ages, with a focus on small-to-medium enterprises (SMEs) in Malaysia. The study identifies key drivers and barriers to IoT adoption, examining dimensions such as competitive pressure, government support, technical knowledge, and organizational readiness. Findings reveal that younger organizations and smaller SMEs are more proactive in adopting IoT, particularly Industrial IoT and Retail IoT, driven by efficiency needs and agility. Middle management plays a critical role in operationalizing IoT strategies, while lower staff engagement highlights gaps in inclusivity and training. Barriers such as cost, complexity, and compatibility persist, underscoring the need for targeted government incentives, sector-specific training, and scalable solutions. The results emphasize the pivotal roles of leadership, resource alignment, and external support in fostering broader and sustained IoT adoption.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Training, Industries, Leadership, Costs, Government, Companies, Complexity theory, Industrial Internet of Things
Divisions:	Faculty Of Electronics And Computer Technology And Engineering
Depositing User:	Wizana Abd Jalil
Date Deposited:	26 Feb 2026 04:56
Last Modified:	26 Feb 2026 05:00
URI:	http://eprints.utem.edu.my/id/eprint/29594
Statistic Details:	View Download Statistic

Actions (login required)

View Item