Service-Oriented Architecture Initiatives with Information Quality: Exploring the Issues

Sulong, Muhammad Suhaizan and Koronios, Andy and Gao, Jing and Abdul-Aziz, Azlianor (2012) Service-Oriented Architecture Initiatives with Information Quality: Exploring the Issues. In: 20th European Conference on Information Systems (ECIS), 10-13 June 2012, Barcelona, Spain.

[img] PDF (ERA 2010 Rank: A)
ecis2012.pdf - Published Version
Restricted to Repository staff only

Download (180kB) | Request a copy


The implementation of service-oriented architecture (SOA) initiatives can help a business to leverage technology and to make it more agile and flexible to respond to rapidly changing requirements. However, enterprises cannot fully exploit its benefits, if bad information is delivered that is worthless to customers, suppliers and partners. In this context, there is a need for quality information management to build reliable SOA-based systems from the beginning. Organisations – whether engaged in work-in-progress or at the beginning of SOA initiatives – need to ensure every business process works correctly and according to business needs and requirements, by considering information quality in their initial plans. This paper reports case study research undertaken in seven organisations via semi-structured interviews. It highlights a number of information quality related issues that they encountered during implementation of their SOA initiatives, provides the reasons behind these issues and suggests possible guidelines. Consequently, dimensions of information quality associated with the issues are determined for the organisations’ future reference for quality SOA initiatives.

Item Type: Conference or Workshop Item (Paper)
Subjects: Q Science > Q Science (General)
Divisions: Faculty of Information and Communication Technology > Department of Software Engineeering
Depositing User: Hj. Muhammad Suhaizan Sulong
Date Deposited: 11 Jun 2013 01:28
Last Modified: 28 May 2015 03:52
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item