Critical success factor in the implementation of MBWA in UAE public sector

Kudus, Norliah and Ali, Mohamed Abdalla Hussin (2022) Critical success factor in the implementation of MBWA in UAE public sector. Mathematical Statistician and Engineering Applications, 71 (3). pp. 43-53. ISSN 2326-9865

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Abstract

Management by Walking Around MBWA is a management style that involves the leadership techniques that a manager practices when managing an organization. It involves any technique adopted by managers to motivate their employees, in addition to directing and controlling them. MBWA is mainly based on three major issues which are the characteristics of leaders, the characteristics of subordinates, and the organizational environment. Management styles are categorized based on the influence managers have on employees, it can be through their power, their ability to use that power, and through the managers’ behaviour as autocratic, democratic, and laissez-faire. In this study, the critical factors that shape the success of the implementation of MBWA in public sector are examined in the municipality and utility organizations in UAE as a case study towards.

Item Type:	Article
Uncontrolled Keywords:	Management by wandering around, MBWA, Critical success factors
Divisions:	Institute of Technology Management And Entrepreneurship
Depositing User:	mr eiisaa ahyead
Date Deposited:	23 Feb 2023 11:06
Last Modified:	23 Feb 2023 11:06
URI:	http://eprints.utem.edu.my/id/eprint/26387
Statistic Details:	View Download Statistic

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