E-learning quality and satisfaction of user

Utomo, Satrio Matin and Alamsyah, Doni Purnama and Othman, Norfaridatul Akmaliah and Setyawati, Irma and Rohaeni, Heni (2023) E-learning quality and satisfaction of user. In: International Conference on Cyber Management and Engineering, CyMa 2023En, 26 January 2023 through 27 January 2023, Bangkok.

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Abstract

This study examines student satisfaction with using the e-learning concept. Other variables tested include user attitude, e-learning quality, and confirmation. This research will be carried out in 2022, with the object of study being students who use the e-learning concept. This study focuses on online behavior with a research method used by surveys of students. The type of data used for this research method is quantitative, so that the questionnaires distributed to students have answers in the form of numbers. Questionnaires were distributed to students online with a target of 500 respondents. Data from respondents were processed using the SmartPLS statistical tool, the results of the analysis were evaluated based on the research hypothesis. The results show that not all factors support the e- learning satisfaction of students. Only e-learning quality can increase student satisfaction. Meanwhile, the student's attitude and confirmation were unable to keep them properly. This study provides an overview of the importance of e-learning quality when it is associated with user satisfaction with the concept of e- learning at universities.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Attitude, Confirmation, E-Learning Quality, Satisfaction
Divisions:	Faculty of Technology Management and Technopreneurship
Depositing User:	Maizatul Najwa Ahmad
Date Deposited:	20 Sep 2024 09:04
Last Modified:	20 Sep 2024 09:04
URI:	http://eprints.utem.edu.my/id/eprint/27858
Statistic Details:	View Download Statistic

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