Salahuddin, Lizawati and Raja Ikram, Raja Rina and Ismail, Nor Haslinda and Naim @ Mohayat, Mohd Hariz and Hashim, Ummi Rabaah and Ismail, Zuraini (2018) Sociotechnical Factors Influencing Unsafe Use Of Hospital Information Systems:A Qualitative Study In Malaysian Government Hospitals. Health Informatics Journal. pp. 7-21. ISSN 1460-4582
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Abstract
The objective of this study is to identify factors influencing unsafe use of hospital information systems in Malaysian government hospitals.Semi-structured interviews with 31 medical doctors in three Malaysian government hospitals implementing total hospital information systems were conducted between March and May 2015.A thematic qualitative analysis was performed on the resultant data to deduce the relevant themes.A total of five themes emerged as the factors influencing unsafe use of a hospital information system:(1)knowledge,(2)system quality,(3) task stressor,(4) organization resources,and (5) teamwork.These qualitative findings highlight that factors influencing unsafe use of a hospital information system originate from multidimensional sociotechnical aspects.Unsafe use of a hospital information system could possibly lead to the incidence of errors and thus raises safety risks to the patients.Hence,multiple interventions (e.g. technology systems and teamwork) are required in shaping high-quality hospital information system use.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | errors, hospital information systems, patient safety, sociotechnical, unsafe use |
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Faculty of Information and Communication Technology > Department of Software Engineeering |
| Depositing User: | Mohd. Nazir Taib |
| Date Deposited: | 11 Feb 2019 08:32 |
| Last Modified: | 16 Aug 2021 16:45 |
| URI: | http://eprints.utem.edu.my/id/eprint/21624 |
| Statistic Details: | View Download Statistic |
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